Deepak Kumar Saxena

Dr. Deepak Kumar Saxena holds a PhD in Management Information Systems from Trinity College Dublin (Ireland). Before moving to IIT Jodhpur, he worked with Trinity College Dublin (Postdoctoral Research Fellow), Dublin Institute of Technology (Lecturer), and Birla Institute of Technology & Science Pilani (Assistant Professor). Prior to his PhD, he worked with the Indian Space Research Centre, Council for Scientific and Industrial Research, and Defence Research and Development Organisation in different capacities.

His current areas of interest include Enterprise Systems (on-premise and cloud-based), Digital Transformation, and AI Ethics. He has published his works in ABS, ABDC, SCI, and Scopus-listed journals. He is currently serving as an Associate Editor for two Scopus-indexed journals and serving on the review panel of more than 20 internationally reputed Information Systems journals. He is currently serving as a Head at the School of Management & Entrepreneurship. He is also the Program Director for the MBA Technology Executive.

Research Publications

• Brown, S., Saxena, D., & Wall, P. J. (2023). Data collection in the global south: practical, methodological, and philosophical considerations. Information Technology for Development, 1-21.
• Saxena, D., Brady, M., Lamest, M., & Fellenz, M. (2022). Bridging the marketing-finance divide: Use of customer voice in managerial decision-making. Qualitative Market Research: An International Journal, 25(3), 361-382.
• Saxena, D., Muzellec, L., & McDonagh, J. (2022). From Bureaucracy to Citizen-Centricity: How the Citizen-Journey Should Inform the Digital Transformation of Public Services. International Journal of Electronic Government Research (IJEGR), 18(1), 1-17.
• Guerra, L., & Saxena, D. (2022). Effectiveness of in-game advertisements within role-playing games. International Journal of Electronic Marketing and Retailing, 13(3), 280-299.
• Dibenedetto, S., & Saxena, D. (2022). Safety of Minors on Social Media Websites: Italian Parent Perceptions and Mitigation. International Journal of Adult Education and Technology (IJAET), 13(1), 1-14.
• Saxena, D., & McDonagh, J. (2022). Communication breakdowns during business process change projects–Insights from a sociotechnical case study. International Journal of Project Management, 40(3), 181-191.
• Brown, S., Saxena, D., & Wall, P. J. (2022). The role of information and communications technology in refugee entrepreneurship: A critical realist case study. The Electronic Journal of Information Systems in Developing Countries, 88(1), e12195.
• Ospina, M. L. C., Saxena, D., & Pinzón, B. H. D. (2021). Mechanisms underpinning the usage of e-government services by businesses: A proposal based on previous empirical research. JeDEM-eJournal of eDemocracy and Open Government, 13(2), 154-183.
• Saxena, D. (2021). Guidelines for conducting a critical realist case study. International Journal of Adult Education and Technology (IJAET), 12(2), 18-30.
• Saxena, D., & McDonagh, J. (2020). The Evolving Nature of Information Systems Controls in Healthcare Organisations. Australasian Journal of Information Systems, 24.
• Saxena, D., & McDonagh, J. (2020). Exploring Enterprise Information Systems Procurement in Public Service Organisations. Electronic Journal of e-Government, 18(1), pp69-83.
• Saxena, D., & McDonagh, J. (2019). Evaluating ERP Implementations: The Case for a Lifecycle‑based Interpretive Approach. Electronic Journal of Information Systems Evaluation, 22(1), pp 29-37.
• Saxena, D. (2019). The search for mechanisms in business research: Reflections on retroductive analysis in a multilevel critical realist case study. Electronic Journal of Business Research Methods, 17(1), pp17-27.
• Saxena, D., & Lamest, M. (2018). Information overload and coping strategies in the big data context: Evidence from the hospitality sector. Journal of Information Science, 44(3), 287-297.

Book Publications

• Ronteau, S., Muzellec, L., Saxena, D., & Trabucchi, D. (2023). Digital Business Models: The New Value Creation and Capture Mechanisms of the 21st Century. De Gruyter. e-Book freely available at: https://www.degruyter.com/document/doi/10.1515/9783110762556/html?lang=en
• Verma, J. K., Saxena, D. K., Díaz, V. G. P., & Shendryk, V. (Eds.). (2023). Cloud IoT: Concepts, Paradigms, and Applications. CRC Press.
• Verma, J. K., Saxena, D., & González-Prida, V. (Eds.). (2022). Iot and cloud computing for societal good. Springer.

Book Chapters

• Saxena, D., & McDonagh, J. (2023). Conducting processual research on organisation change. Handbook of Research Methods in Organizational Change, pp. 47-68.
• Saxena, D., & Verma, J. K. (2023). ERP on the Cloud: Evolution, Benefits, and Critical Success Factors. In Cloud IoT: Concepts, Paradigms, and Applications. CRC Press, pp. 35-44.
• Chawla, R. N., Saxena, D., & Goyal, P. (2022). The Critical Role of the Chief Information Officer in Smart Management of Digital Transformation. In Handbook of Research on Smart Management for Digital Transformation (pp. 165-189). IGI Global.
• Rega, F., & Saxena, D. (2022). Free-roam virtual reality: A new avenue for gaming. In Advances in Augmented Reality and Virtual Reality, 29-34.
• Saxena, D., & Verma, J. K. (2022). Recreating Reality: Classification of Computer-Assisted Environments. In Advances in Augmented Reality and Virtual Reality, 3-9.
• Murphy, N., & Saxena, D. (2022). Understanding the Effect of Social Media Use on Psychological Stress During the COVID-19 Pandemic. In Digital Innovations for Mental Health Support (pp. 228-249). IGI Global.
• Verma, J. K., & Saxena, D. (2021). Towards energy efficient cloud computing: research directions and methodological approach. IoT and Cloud Computing for Societal Good, 3-13.
• Saxena, D. (2021). Contextual Factors Shaping the Student-Supervisor Relationship: A Cross-Country Perspective. In Handbook of Research on Developing Students’ Scholarly Dispositions in Higher Education (pp. 298-313). IGI Global.
• Saxena, D., Lamest, M., & Bansal, V. (2021). Responsible machine learning for ethical artificial intelligence in business and industry. In Handbook of Research on Applied Data Science and Artificial Intelligence in Business and Industry (pp. 639-653). IGI global.
• Saxena, D. (2021). Big data for digital transformation of public services. In Disruptive technology and digital transformation for business and government (pp. 250-266). IGI global.
• Saxena, D. (2021). Student-centered approach and active learning in business education: The Irish experience. In Fostering meaningful learning experiences through student engagement (pp. 214-227). IGI Global.
• Saxena, D., & Verma, J. K. (2020). Blockchain for public health: Technology, applications, and a case study. In Computational Intelligence and Its Applications in Healthcare (pp. 53-61). Academic Press.

Teaching Cases

• Saxena, D. (2022). Regaining legitimacy after an information systems implementation failure: Case of a National Blood Bank Service. Journal of Information Technology Teaching Cases, 12(1), 50-54.
• Walsh, C., Saxena, D., & Muzellec, L. (2020). AirBnB: Managing trust and safety on a platform business. The Irish Journal of Management, 39(2), 126-134.
• Saxena, D., Muzellec, L., & Trabucchi, D. (2020). BlaBlaCar: Value creation on a digital platform. Journal of Information Technology Teaching Cases, 10(2), 119-126.

● Artificial Intelligence for Business
● Big Data and Cloud Computing
● Blockchain for Business
● Business Communication
● Corporate Communication
● Data Visualization
● Managing Digital Enterprises
● Organisation Change and Transformation
● Privacy and Data Governance

Papers accepted/presented at:
● British Academy of Management Conference
● European Conference on Information Systems
● European Academy of Management Conference
● Institute of Electrical and Electronics Engineers (IEEE) Conference
● International Association for Critical Realism (IACR)
● International Conference on Excellence in Research and Education (CERE)
● International Conference on Electronic Business (ICEB)
● International Federation for Information Processing (IFIP) 9.4 Conference
● Midwest Association for Information Systems Conference
● Pacific Asia Conference on Information Systems
● UK Academy for Information Systems

● MHRD Scholarship for M. Tech. (GATE All India Rank #5)
● Trinity Studentship for pursuing PhD from School of Business, Trinity College Dublin (a QS Top 100 University)